Effective Date: 29-March-2025
Welcome to Comeco, your online destination for premium streetwear T-shirts. Please read this Shipping Policy carefully before making any purchases on our website comeco.in. By accessing or using our website, you agree to the terms outlined in this policy.
Applicability
By using Comeco’s website and/or initiating a request for the purchase of products, you agree to be bound by the terms contained in this policy without modification. If you do not agree to the terms, you are advised not to transact on the website.
Please note that we may change the terms of this policy from time to time. Every time you wish to use the website, kindly check the policy to ensure you understand the terms and conditions that apply at that time.
Cancellation
Orders can only be cancelled before shipping. Once the order is shipped, cancellation will not be accepted.
If an order is cancelled before shipping, a refund will be initiated to the original payment source within 5-7 business days. The actual time taken for the refund to reflect depends on your financial institution.
Any applied discount codes and vouchers will be considered used if an order is cancelled.
To cancel your order before shipping, contact our Customer Care Team via:
Phone/WhatsApp: +91 6239836057
Email: comeco770@gmail.com
Returns and Replacements
Returns are only accepted for products purchased directly from the Comeco website.
Do not accept an order if the seal of the packaging has been tampered with. If you receive a tampered package, refuse the order at the time of delivery.
Acceptance of a damaged or tampered package disqualifies you from making return claims for physically damaged or defective products, incorrect products, or missing accessories.
Eligible for Replacement or Store Credit
- Wrong product(s) (Only unopened and unused products will be accepted for returns)
- Damaged Product(s)
- Quality Issues
- Missing Product(s)
- Expired Product(s)
To request a return, contact our Customer Care Team within 48 hours of delivery. Requests received after 48 hours will not be accepted.
Not Eligible for Return
- Product is received in a physically damaged condition.
- Product is opened, used, or altered.
- Product is returned without original packaging (including labels, tags, and other accessories).
- Serial number or barcode has been tampered with.
- Return request is initiated beyond the mentioned timeframes.
After verification, we will initiate a replacement, refund, or store credit. Refunds will be credited to the original payment source within 5-7 business days.
Refund Policy
Refunds are applicable in the following cases:
- If the ordered products are not delivered within 30 days from the order date.
- If the shipping location is unserviceable by our delivery partners.
Refunds will be credited to your original payment source within 5-7 business days.
Shipping Policy
Orders are usually shipped within 2 to 4 business days (excluding Sundays and public holidays).
We partner with third-party logistics service providers (“Logistics Partner”) for shipping and delivery.
You will receive a shipping confirmation email with tracking details once your order is dispatched.
Shipping Charges
Shipping fees may vary based on your location and the size of your order.
Any applicable shipping fees will be displayed during checkout.
Shipping fees are non-refundable unless a defective, damaged, or incorrect product is delivered.
Delivery
Estimated delivery time is generally 5 to 10 business days depending on your location.
Please ensure you provide accurate shipping information to avoid delivery delays.
If delivery attempts fail, the product will be returned to us, and a refund will be processed excluding shipping charges.
Damaged or Tampered Packages
If your order arrives with a damaged or tampered seal, refuse the delivery and contact our Customer Care Team immediately.
Accepting a damaged package makes you ineligible for refunds or exchanges related to physical damage or missing items.
Contact Us
If you have any questions or concerns, please contact our Customer Care Team at:
Phone/WhatsApp: +91 6239836057
Email: comeco770@gmail.com
Thank you for choosing Comeco! We are committed to providing you with a smooth and enjoyable shopping experience. 😊
